3 Tips to Enhance Your Emotional Intelligence as a Business Leader

3 Tips to Enhance Your Emotional Intelligence as a Business Leader

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Be open

One of the first things that will help increase your awareness of your self and others is to open up. Be transparent with yourself and others. When you open up and are honest about yourself, you will become aware of your feelings. Awareness leads to understanding your feelings, which, in turn, allows you to take control of them. People who have high emotional intelligence have an ability to control their emotions and respond appropriately even in the midst of crisis.

Listen reflectively

When team members or customers have something they want to talk about, you can listen, nod your head, and try to appear like you care, or you can practice reflective listening to show them you do care. Reflective listening is simple and it’s a technique psychologists use that has empathy at its core. However, it can be used whether empathy is needed at the moment or not. When someone tells you something, repeat back to them what you thought they said. This allows them to make any corrections and makes them feel heard.

Respond thoughtfully

When dealing with someone who has an issue or challenge, take time to respond thoughtfully. This means think it through. Don’t jump to the first conclusion that comes to mind. Sometimes business issues are not easily solved and require time for careful thought. As you make a habit of responding thoughtfully, it will build your reputation as someone who cares.